Created with Sketch. 0203 9500 830

Delivery and Returns Policy

DELIVERY POLICY

UK Standard Delivery

  • Orders will be shipped with Royal Mail
  • Deliveries will usually be made within 3-5 working days after you place your order [excluding Weekends]
  • UK Standard Delivery is £3.95.
  • Your order can be delivered anytime between 7 am and 7 pm. Please note that a signature may be required.
  • If you are not around to take delivery of your parcel, Royal Mail will leave details regarding re-arranging delivery, or details on where you can pick the item up.
  • Note that deliveries are not made on bank holidays – in these instances, you should expect your item the following working day.

 

Additional Delivery Information

Please note that we currently cannot accept orders from outside of the UK.

If you have any questions or concerns regarding your items or delivery, please email [email protected]

 

RETURNS POLICY

If you are unhappy with your purchase, please check our returns policy below. For any questions, please email [email protected]

  • Items can be returned for a refund or exchange within 14 days of receipt.
  • Returned items must be in ‘as sold’ condition, and therefore not used or damaged in any way.
  • Goods are to be returned at your own cost. Note that you should package the item securely to ensure they are not damaged in transit.
  • When returning your item, please advise on the reason for the return.
  • We recommend returning the items as tracked or signed for, as the responsibility and liability of all goods remains with you until we are in receipt.
  • Any refunds will be processed via the original payment method.

 

Returned goods should be sent to the following address:

1st Floor, 2 Woodberry Grove, Finchley, London, N12 0DR